Welcome to About Costume’s Delivery Services!
At About Costume, we believe that the magic of celebration shouldn’t be delayed. That’s why we’ve designed our delivery options to be as flexible and customer-friendly as our costumes! Whether you’re planning a last-minute party or shopping ahead for Halloween, we’re here to ensure your outfits and party kits arrive right when you need them. Based in Australia but serving customers globally, we pride ourselves on making celebrations accessible to everyone, no matter where you are.
How Our Delivery Works
We know that waiting for a package can be stressful, especially when you’re excited to dress up or host a party. That’s why we’ve streamlined our delivery process to be simple and transparent. Here’s a step-by-step breakdown:
- Order Processing: Once you place your order, our team gets to work! We carefully pack your items to ensure they arrive in perfect condition. Processing typically takes 1-2 business days.
- Shipping Options: Choose the delivery method that suits your timeline and budget. We offer two main options to cater to your needs.
- Tracking Your Order: After your order ships, we’ll send you a tracking link so you can follow your package’s journey right to your doorstep.
Shipping Options
We partner with trusted carriers like DHL, FedEx, and EMS to bring your costumes to you safely and efficiently. Check out the options below:
🚀 Standard Shipping
Carrier: DHL or FedEx
Cost: $12.95 (flat rate)
Delivery Time: 10-15 business days after shipping
Perfect for when you need your costumes a little faster! This option is reliable and includes tracking, so you’ll always know where your package is.
🎉 Free Shipping
Carrier: EMS
Cost: Free for orders over $50
Delivery Time: 15-25 business days after shipping
Ideal for budget-savvy shoppers who don’t mind a slightly longer wait. Plus, who doesn’t love free shipping? It’s our way of making celebrations even more affordable.
Note: We ship worldwide, but unfortunately, we cannot deliver to some remote areas in Asia and other locations. If you’re unsure about your address, feel free to contact our support team for assistance.
Why Choose Our Delivery Services?
We’re not just about selling costumes—we’re about creating unforgettable moments. Our delivery options reflect our commitment to you:
- Global Reach: From Australia to the world, we bring the party to you! Most countries are covered, so you can join the fun wherever you are.
- Affordability: With free shipping on orders over $50 and low-cost standard options, we make sure you don’t break the bank.
- Reliability: We work with top carriers to ensure your items arrive safely and on time.
- Customer-First: If anything goes wrong, our easy returns policy allows returns within 15 days of delivery.
Need Help?
If you have any questions about delivery, tracking, or your order, don’t hesitate to reach out! Our friendly customer service team is here to help. Email us at [email protected], and we’ll get back to you ASAP.
Ready to start shopping? Explore our collections today and get ready to celebrate in style!