Privacy Policy

Welcome to About Costume! At About Costume (“we,” “our,” or “us”), we believe that shopping for costumes should be a magical and worry-free experience. Just as we protect your payment information with the highest security standards, we are equally committed to protecting your personal data and privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.aboutcostumeshop.com. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We collect several types of information from and about users of our website:

Personal Information

• Contact Details: Name, email address, phone number, shipping address
• Payment Information: Credit/debit card details (processed securely through encrypted systems), PayPal account information
• Account Information: Username, password, purchase history
• Demographic Information: Age range, location (for shipping and currency conversion purposes)

Non-Personal Information

• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent on site, click patterns, products viewed
• Cookies and Tracking Data: Information collected through cookies and similar technologies

2. How We Use Your Information

We use the information we collect for various business purposes:

• To Process Your Orders: Fulfill your purchases of kids’ costumes, party theme kits, plus size costumes, costume wigs, and other products
• To Improve Our Services: Enhance your shopping experience and website functionality
• Customer Service: Respond to your inquiries and provide support
• Marketing Communications: Send you information about new products, promotions, and costume ideas (with your consent)
• Security: Protect against fraudulent transactions and maintain website security
• Legal Compliance: Meet our legal obligations and enforce our terms of service

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted partners who assist in payment processing, shipping, marketing, and website operations
• Legal Requirements: When required by law, court order, or governmental regulations
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share your information

4. International Data Transfers

As we serve customers worldwide (excluding some remote areas), your information may be transferred to and processed in countries other than Australia. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

5. Data Storage and Security

Your security is our priority. We implement comprehensive security measures to protect your data:

• SSL Encryption: All data transmissions are protected by Secure Socket Layer technology
• PCI DSS Compliance: We adhere to Payment Card Industry Data Security Standards
• Secure Servers: Your data is stored on protected servers with limited access
• Regular Audits: We conduct regular security assessments and updates
• Fraud Detection: Advanced systems monitor for suspicious activity

While we implement these robust security measures, no method of transmission over the Internet is 100% secure. We strive to use commercially acceptable means to protect your personal information.

6. Your Rights and Choices

You have certain rights regarding your personal information:

• Access and Correction: You can access and update your personal information through your account settings
• Marketing Preferences: You can opt-out of marketing communications at any time
• Data Portability: You can request a copy of your personal data in a structured format
• Deletion: You can request deletion of your personal information, subject to legal requirements
• Complaints: You have the right to lodge a complaint with relevant data protection authorities

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for basic website functionality and secure payment processing
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements and measure campaign performance
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser. Note that disabling cookies may affect website functionality.

8. Children’s Privacy

While we sell costumes for children, our website is not directed at individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. Parents or guardians shopping for kids’ costumes should supervise their children’s use of our website.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

11. Contact Us

Thank you for trusting About Costume with your costume shopping needs. We’re committed to making every day a reason to celebrate while protecting your privacy and security! 🎊