Term and Conditions

Welcome to Our Magical World!

Welcome to About Costume – where we believe every day is a reason to celebrate! These Terms and Conditions guide your journey through our enchanting costume collection. By accessing our website and making purchases, you’re agreeing to join our magical celebration under these terms.

🎭 Who We Are and Who We Serve

About Costume specializes in bringing joy and creativity to costume enthusiasts worldwide. Our target customers include:

• Families and Parents looking for fun costumes for children
• Party Planners seeking complete theme kits for celebrations
• Plus-Size Individuals wanting comfortable and stylish costume options
• Adults exploring our collection of sexy costumes for special occasions
• Cosplay Enthusiasts searching for high-quality costume wigs and accessories

🛍️ Product Information & Descriptions

Our Magical Collections

• Costume For Kids: Safe, comfortable, and imaginative costumes for young adventurers
• Costume Wigs: High-quality synthetic wigs for complete character transformations
• Party Themes Kits: Complete celebration packages for unforgettable parties
• Plus Size Costumes: Flattering and comfortable designs for all body types
• Sexy Costumes: Sophisticated and stylish adult costume options

💳 Orders & Payment Terms

Placing Your Order

When you place an order with us, you’re making an offer to purchase under these terms. We’ll send an order confirmation email – this is when our magical journey together begins!

Accepted Payment Methods

• Visa
• MasterCard
• JCB
• PayPal

Order Processing

All orders are processed within 1-2 business days after we receive payment confirmation. You’ll receive a shipping confirmation email with tracking information once your order begins its journey to you!

📝 User Responsibilities & Conduct

Your Magical Responsibilities

• Provide accurate and complete information when placing orders
• Ensure you have authority to use your chosen payment method
• Keep your account information secure and confidential
• Use our website and products responsibly and legally
• Review all order details before completing your purchase

What We Expect from Our Community

We’re building a positive, creative community. Please don’t:

• Use our products for illegal purposes
• Attempt to copy or reproduce our designs for commercial purposes
• Misuse our website or attempt to disrupt our services
• Provide false information or impersonate others

🎨 Intellectual Property

Our Creative Magic

All content on our website – including designs, text, images, and logos – is the property of About Costume and protected by copyright laws. Our costume designs and creative concepts are our magical creations!

Your Rights & Our Rights

• You may use our products for personal enjoyment and celebration
• Commercial use of our designs requires written permission
• Photographs of our products for personal use are encouraged!
• Unauthorized reproduction or distribution of our content is prohibited

🔮 Returns & Exchanges – Our Magical Promise

The Enchanted Return Journey

We accept returns and exchanges within 15 days of you receiving your items. Your satisfaction is our priority!

How to Return an Item

1. Contact Us First: Email [email protected] within 15 days
2. Complete Return Form: Use our template to provide details
3. Wait for Approval: We’ll respond within 24 hours with instructions
4. Package Your Item: Return in original condition with tags attached
5. Ship to Us: Send to 34 Pelican Road, WEST HOBART, AU 7000

Refund Information

Processing Time: 3-5 business days after we receive your return

Refund Method: Issued to your original payment method

Return Shipping: Customers are responsible for return shipping costs unless item arrived damaged or incorrect

🛡️ Liability & Responsibility

Our Commitment to You

We’re committed to providing quality products and excellent service. However, we must clarify that:

• We’re not liable for indirect damages or lost profits
• Our liability is limited to the purchase price of your order
• We’re not responsible for delays caused by carriers or customs
• We ensure product safety standards are met for intended use

Product Safety & Usage

Our costumes are designed for entertainment and celebration purposes. Please:

• Supervise children wearing costumes
• Avoid open flames while wearing costume materials
• Follow care instructions to maintain product quality
• Use costumes responsibly and appropriately

🌍 International Orders

Shipping to Your Kingdom

We proudly ship worldwide (except some Asian countries and remote areas). International customers should note:

• Customs duties and taxes are the responsibility of the recipient
• Delivery times are estimates and may vary
• Some products may have restrictions in certain countries
• Returns from international locations may have additional requirements

📞 Contact & Customer Service

Our friendly customer service team is here to make your experience truly enchanting! Whether you have questions about products, need help with an order, or want to share your costume success stories, we’d love to hear from you.

🔔 Policy Updates

We may update these Terms and Conditions to reflect changes in our services or legal requirements. Significant changes will be communicated to our valued customers. Continued use of our website after changes constitutes acceptance of the updated terms.

🎉 Thank You for Choosing About Costume!

Thank you for joining our celebration and trusting us with your costume needs. We’re committed to making every day a reason to dress up and create magical memories together!